Return Eligibility
We accept returns for both defective and non-defective products within 30 days of delivery.
To be eligible for a return:
- The item must be in its original, unused condition and packaging.
- Returns are not accepted if the item is damaged due to misuse, modification, or incorrect installation by the customer.
Exchanges
We accept exchanges for incorrect or defective items.
If you receive a wrong or defective product, please contact us, and we will send you a replacement at no additional cost.
Return Shipping Costs
- For returns due to our error (e.g., defective or wrong items), we will cover the return shipping cost or provide a replacement free of charge.
- For returns due to customer reasons (e.g., changed mind, wrong order), the customer is responsible for return shipping costs.
Return Process
- Please contact our customer service at support@auto-display.com within 30 days of delivery to initiate a return or exchange.
- Provide your order number, reason for return/exchange, and photos or videos if the product is defective or damaged.
Important Notes
- We do not provide prepaid return labels.
- Returned items must be shipped via a trackable shipping service.
- Refunds or replacements will be processed once the returned item is received and inspected.
- Items that do not meet the return eligibility criteria will not be accepted.
